Refund policy

We want you to love your massager. If you're not happy with it, you can return it within 30 days of delivery.

Damaged or not working?
If your massager arrives damaged or doesn't work, contact us within 30 days of delivery with your order number and a photo or short video. We'll send you a free replacement or a full refund, and you don't need to send it back.

Changed your mind?
Contact us within 30 days of delivery and we'll send you return instructions. The item must be unused and in its original packaging. Return shipping is paid by the customer. Once we receive your return, we'll refund the full product price to your original payment method within 5 business days.

Refunds
Approved refunds go back to your original payment method. Your bank may take a few extra days to show it.

Questions?
Message us through our Contact page and we'll reply within 24 hours on weekdays.